Lean Office – Inbox

On February 3, 2011, in Lean, by debhansford

The basic Lean principles may be used in the office environment as well.  For example review your email in-box. Is that your primary filing system? How long does it take to retrieve an important email from an internal or external customer, especially if you do not remember if  their email address is sorted by last name, first name, or company division? At the end of the day, how do you know if you responded to all emails?

Take a moment and 5 -S your in-box. Like other work areas, at the end of the day, you will have peace of mind that all critical mail was handled correctly and be able to see your accomplishments. Set up a filing system for those emails that need follow up and then periodically review the file.  You will be surprised the difference it makes it your daily productivity!

What do you think?

Lean – Waiting is Wasteful

On January 29, 2011, in Lean, by debhansford

Lean focuses on adding value to the customer. Any activity or resource that does not contribute to adding value to the customer is considered waste and should be reviewed for elimination.

A lot of times when thinking of “lean” we think of manufacturing. What about lean offices? Doctor offices are a personal favorite, especially when the lobby has enough seats for 30 people in an office with 1 doctor. At the other extreme are theme parks that have entertainment monitors, music and refreshments stationed for guests standing in line.  Obviously one builds the hype and the other has me considering alternatives!

Wait is one of the 7 wastes.

Lean is a philosophy or way of life. Once you start practicing lean, be careful be careful. You will see a lot of opportunities to reduce waste and reduce costs or increase profit.

Thank goodness for smart phones. Now we just take the office with us and send email where ever we go!

What do you think?

Procurement – FOB Matters

On September 12, 2010, in Procurement, by debhansford

Buyers, like other professions face a lot of challenges every day. Now that the economy is improving in some industries, prices and lead times are increasing and selected availability is decreasing.  Industrial buyers need to find the right product, at the right price, right quality and right time. Just understanding specifications may be time consuming before finding and qualifying suppliers. Depending on the price and company policies, the part may need to have several bids from prospective suppliers before negotiating the final details.  That is a lot of work.

What is amazing is how many buyers think FOB origin is the best transportation notation on their PO.

FOB is free on board, although it is commonly thought of as freight on board. FOB origin considers where title of the goods transfer and not who pays for freight or who is liable.

So why do some buyers spend so much time negotiating details and not consider what happens when the freight is damaged or lost in transit? One rail car of material could easily cost what the calculated savings are for an entire year.

Buyers Beware, FOB matters! While understanding your company policy,  you may want to consider added freight terms to your agenda while negotiating!

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