The basic Lean principles may be used in the office environment as well.  For example review your email in-box. Is that your primary filing system? How long does it take to retrieve an important email from an internal or external customer, especially if you do not remember if  their email address is sorted by last name, first name, or company division? At the end of the day, how do you know if you responded to all emails?

Take a moment and 5 -S your in-box. Like other work areas, at the end of the day, you will have peace of mind that all critical mail was handled correctly and be able to see your accomplishments. Set up a filing system for those emails that need follow up and then periodically review the file.  You will be surprised the difference it makes it your daily productivity!

What do you think?